GRIEVEIANCES

1. How the membership plan for Capella Hospitality International works?

Capella Hospitality International presents special membership plans, the membership plans are designed in such a way they will benefit the user. We have a membership plan for every type of user depending on the spending limit and taste of the individual. Our team will give you full information about the plans and their core benefits once you reach us, we are just a call away.

2. What are the schemes provided by Capella Hospitality International from time to time?

Besides the membership plans offered by Capella Hospitality International International, we also offer special schemes and discount offers depending on the seasons and festive times. Keep updated and follow us on Social Media.

3. Are the services promised by Capella Hospitality International in your interest?

Yes, most definitely all the membership plans, any scheme/ discount and offers are released by us by keeping our client's interest and priority. For such offers keep following us on Social Media.

4. Is Capella Hospitality International a registered well-known company?

Yes, Capella Hospitality International is a government-approved, listed and well-acknowledged company.

5. What is the location of their offices? Can we go there with any information?

Capella Hospitality International is a well-recognised government approved company headquartered in New Delhi, the national capital of India. Visit our website you can easily find our address and any other important information.

6. How are their customer care and backend service?

We are proud of our client-facing customer care and backend services. Available 24*7 on our registered phone number. If you have raised a query on our social handle or website, we take a maximum of 1 Hour.

7. How well do they respond to a complaint filed?

Whenever a complaint has filed any type of grievance or issue for us it is priority no 1. We will raise a ticket and someone from our management will touch base with us in the promised timeframe provided by email or through to one conversation.

8. Do Capella Hospitality International provide good benefits and offer good services?

Capella Hospitality International is a competitive growing company, we take client and business very seriously. Our whole energy and thoughts to make the company better depend on the benefits and the customer service that we provide.

9. Do they provide full information about chosen membership plan?

Whenever a client shows interest in one of our services or membership plan, someone from our backend answers their queries and doubts and if the customer wants to have a physical meeting at our office, we welcome that thought also.